COPPER HOTLINE UPGRADE

Your hotline group deserves a better line.

Same dedicated phone on the counter. Same always-on connection. Now with HD digital audio, every call recorded, private calling, and full transcription so you can review everything later.

Bring Your Group to HQ

Copper Hotline vs Hotline HQ

FeatureCopperHotline HQ
ReachLocal onlySwitch between any region
Voice qualityAnalogHD digital
RecordingsNoneRecordings available to settle disputes
Caller IDNo displayName, location, and phone number on screen
Private callsNot possibleOne-to-one yard-to-yard calling off the room
PortabilityStuck at the wallDesk, wall, home — web and mobile access
Cost per yardRising (telco sunset)Flat monthly
ReliabilityDeclining infrastructure99.9% uptime
ScalabilityFixed capacityAdd yards anytime
Cross-roomNot possibleYes
Support3–6 months to resolveLess than 24 hours

Why switch now?

Copper lines are dying

Telcos across the country are sunsetting POTS (Plain Old Telephone Service). Maintenance crews are shrinking, prices are rising, and some areas can't get copper service at all anymore. The infrastructure your hotline depends on is being retired — not next decade, now.

One region isn't enough

A copper hotline covers one local area — the yards within your telco's reach. HQ connects 12 regional rooms across the US. A yard in Texas can broadcast to California, Florida, or Arizona with a single button press.

No recordings, no accountability

Copper is a black box. You don't know who called, what was said, or whether anyone answered. HQ records every broadcast, shows who's connected, tracks response times, and logs broadcast history.

Frequently Asked Questions

Is this a phone or a computer thing?

It's a phone. A Yealink T31P desk phone ships to each yard. Plug in one ethernet cable and you're live. There's also a browser option for when you're on the road, but the desk phone is what sits on your counter.

Do all yards need to switch at once?

We'll work with you on the best approach for your group. The important thing is that your group stays together.

What does each yard get?

A preconfigured Yealink T31P desk phone, ready to go. Plug it in, and you're connected to your room. No setup, no IT department needed.

What happens to our copper line?

That's between you and your telco. Many groups keep the copper line running briefly during transition, then cancel it once everyone's on HQ.

Can one yard try it first?

Yes. Any yard can sign up and try the web client immediately, or request a phone. But the real value is when your whole group is on the line together.