Frequently Asked Questions
What is an AOG parts hotline?
AOG stands for Aircraft On Ground — an aircraft that can't fly until a part is sourced and installed. An AOG parts hotline is a live voice network where maintenance teams broadcast urgent parts needs to every supplier simultaneously. Instead of calling vendors one by one (the current AOG desk model), you broadcast once and get answers in seconds.
How much does AOG downtime cost?
Depending on the aircraft and operator, AOG downtime costs $10,000 to $150,000 per hour in lost revenue, crew costs, passenger compensation, and scheduling disruption. Even a $5,000 part that takes 48 hours to locate can cost an airline $500,000+ in downstream impact. Faster sourcing directly reduces AOG duration.
How is this different from ILS or PartsBase?
ILS (Inventory Locator Service) and PartsBase are database searches — you look up a part number and see who has it listed. The listing might be outdated. An AOG hotline is live voice: you describe what you need and every vendor on the line confirms availability in real time. For AOG situations, live verification beats database search every time.
What about FAA traceability requirements?
All aviation parts require proper documentation — 8130-3 Authorized Release Certificates, trace-to-birth records, and conformity statements. The hotline helps you find the part faster; the paperwork and compliance process remains the same. You deal directly with the vendor, who provides all required FAA documentation as part of the sale.
What types of aircraft parts are in scope?
Rotable components, avionics, landing gear assemblies, engine LRUs (Line Replaceable Units), APU components, flight control actuators, and structural parts. Both commercial (Boeing, Airbus) and general aviation (Cessna, Beechcraft, Piper). The network is most valuable for less-common parts where standard supply chains are slow.
Is the aviation parts network live now?
We're building it. The core technology is proven — 500+ participants, 15,000+ broadcast requests, 2-second response time in our auto parts network. Aviation requires additional compliance structure (8130-3 verification, FAA PMA/DER classification), which we're building into the platform. Join the waitlist for early access.
Who would be on the network?
MROs (Maintenance, Repair, Overhaul shops), parts distributors, airline surplus departments, rotable pool operators, teardown specialists, and independent parts brokers. Anyone who sells used, overhauled, or serviceable aircraft components.