Verbal deals need a paper trail
On a live voice network, deals happen in seconds. Without recordings, there's no way to verify what was said, who responded, or if the deal was honored. Broadcast recording puts an automatic paper trail on every interaction.
How It Works
- Automatic recording. The moment a member unmutes, FreeSWITCH starts recording audio to a WAV file. No buttons to press, no setup.
- AI transcription. After the broadcast ends, the audio runs through local Whisper AI. For auto parts broadcasts, year/make/model/part get extracted automatically.
- Metadata captured. Who spoke, when, for how long, how many listeners were online, whether anyone responded, and how fast. All logged.
- Searchable history. Admins and members can browse broadcast history with filters by room, date, answered/unanswered status. Every recording has an inline audio player.
Key Benefits
- Response time tracking. The system measures how fast the first yard responded to each broadcast, down to the millisecond. Good way to keep a pulse on network health.
- AI part extraction. Whisper transcription plus AI parsing pulls out structured data: year, make, model, trim, part name, and specification from spoken broadcasts.
- Shareable broadcast links. Generate a public link to any broadcast. The recipient sees the audio player, speaker info, responders, and transcription. No login required.
- Answered vs. unanswered tracking. Every broadcast is classified as answered or unanswered. That data drives the marketplace (unanswered get auto-listed) and helps operators spot coverage gaps.
Real-world: resolving a pricing dispute
A buyer says the yard quoted $200 on the hotline for a radiator, but the yard says it was $250. The admin pulls up the broadcast recording, plays it back, and confirms the quote was $200. Dispute resolved in 30 seconds with audio evidence.