Question 1

Do I need to install an app for push notifications?

Accepted Answer

On Android, notifications work in Chrome with no install. On iPhone, you need to add Hotline HQ to your home screen first (Share > Add to Home Screen).

Question 2

Can I turn off notifications?

Accepted Answer

Yes. Members control their notification preferences in Account Settings — parts request alerts and direct call alerts can be toggled independently.

Question 3

What notification channels are available?

Accepted Answer

Web push (mobile and desktop), Telegram (text or voice message), and WhatsApp. Each channel is configured separately by the network operator.

Question 4

Do notifications include the audio recording?

Accepted Answer

Telegram notifications can include the broadcast audio as a voice message. Push notifications link to the broadcast in the dashboard where you can play it back.

Your members never miss a request